Field Service Tech – Buffalo, NY
Daley And Associates is seeking an experienced Field Service Technician to provide on-site maintenance, troubleshooting, repair, installation, and customer support for business-related systems and equipment throughout the Buffalo, NY territory.
The ideal candidate will have a strong electromechanical service background, experience servicing office technology equipment, excellent customer service skills, and the ability to work independently in a field-based environment.
This role is a full-time, direct hire position paying an hourly rate of $19-$21 / hour.
Key Responsibilities
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Perform preventive maintenance, troubleshooting, and repair of printers, copiers, and multifunction devices.
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Diagnose mechanical, electrical, and connectivity issues and implement corrective actions.
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Install, configure, upgrade, and retrofit customer equipment.
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Deliver end-user training and technical support.
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Manage assigned service calls and maintain productivity standards.
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Complete service documentation and communicate effectively with customers and internal teams.
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Rebuild and refurbish equipment components as needed.
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Maintain a high level of customer satisfaction through timely and professional service delivery.
Required Qualifications
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High School Diploma or GED.
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Valid driver’s license with an acceptable driving record.
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Ability to lift up to 50 pounds and perform frequent bending, reaching, and lifting.
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Minimum 3 years of technical service, repair, and installation of office equipment.
Preferred Qualifications
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Experience servicing multifunction printers (MFPs), copiers, and print management devices.
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Knowledge of document management solutions.
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Previous shop technician experience.
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Strong mechanical and electrical troubleshooting skills.
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Excellent time management, organizational, and customer service abilities.
For immediate consideration, please email your resume to Ryan at [email protected] with the subject line “Field Service Technician – Buffalo, NY”
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