Collections Analyst
We are currently seeking candidates for a Collections Analyst role supporting a high-volume Accounts Receivable function with a real estate firm located in Woburn, MA. The Collections Analyst will be responsible for collecting and reconciling receivable balances, resolving customer disputes, and ensuring billing and cash application accuracy. The ideal candidate will have 1+ years of relevant collections or AR experience, strong follow-up skills, and the ability to work cross-functionally to drive timely resolution of outstanding balances.
This is an approximately 4.5-month contract opportunity paying between $23.00-$25.00/hour. This role supports a hybrid work model.
Responsibilities:
• Collect and reconcile receivable balances for existing customers, driving balances through to resolution while ensuring billing and cash application accuracy
• Audit lease documents and/or purchase orders to validate billing, identify required adjustments, and complete associated documentation
• Initiate customer outreach via telephone and escalate issues for supervisory review when necessary
• Support a high volume of customers and leases by following defined collection strategies, initiating daily contact, and consistently following up on payment arrangements
• Partner cross-functionally to resolve customer disputes in a timely and professional manner
• Provide timely and accurate reporting related to contracts, invoices, and aging balances
• Deliver excellent service to external customers while maintaining internal controls and processes
• Provide additional support as needed
Qualifications:
• Bachelor’s degree preferred
• 1–3 years of collections experience within an Accounts Receivable environment
• Oracle experience preferred
• Strong follow-up skills with the ability to organize timelines and manage competing priorities
• Strong written and verbal communication skills
• Ability to work effectively with multiple functional groups and varying levels of stakeholders
• Strong organizational skills and ability to operate in a fast-paced, deadline-driven environment
For immediate consideration, interested and qualified candidates should send their resume to Jackson at [email protected]
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