Accounts Receivable Specialist
We are currently seeking candidates for an Accounts Receivable Specialist position with a highly successful telecommunications company based in Burlington, MA. This role will support a high-volume AR function and be responsible for collecting and reconciling receivable balances, resolving customer disputes, and ensuring accuracy in billing and cash applications.
The ideal candidate will have 1+ years of relevant accounts receivable or collections experience, strong follow-up skills, and the ability to collaborate cross-functionally to drive timely resolution of outstanding balances.
This is a 12-month contract opportunity paying between $23.00-$25.00/hour (depending on experience). This role supports a hybrid work model (onsite 3 days a week, 2 days working from home).
Responsibilities
- Collect and reconcile receivable balances for existing customers, driving balances through to resolution while ensuring billing and cash application accuracy
- Audit lease documents and/or purchase orders to validate billing, identify required adjustments, and complete associated documentation
- Initiate customer outreach via telephone and escalate issues for supervisory review when necessary
- Support a high volume of customers and leases by following defined collection strategies, initiating daily contact, and consistently following up on payment arrangements
- Partner cross-functionally to resolve customer disputes in a timely and professional manner
- Provide timely and accurate reporting related to contracts, invoices, and aging balances
- Deliver excellent service to external customers while maintaining internal controls and processes
- Provide additional support as needed
Qualifications:
- Bachelor’s degree preferred
- 1–3 years of collections experience within an Accounts Receivable environment
- Oracle experience preferred
- Strong follow-up skills with the ability to organize timelines and manage competing priorities
- Strong written and verbal communication skills
- Ability to work effectively with multiple functional groups and varying levels of stakeholders
- Strong organizational skills and ability to operate in a fast-paced, deadline-driven environment
For immediate consideration, interested and qualified candidates should send their resume to Lydia at [email protected].
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